16 March 2017 • by Michelle Rossit, Esther van Baaijen & Pieter Gremmen
Update: The Hague University of Applied Sciences aims to improve lecture schedules
These past few months, The Hague University of Applied Sciences has explored ways to improve student satisfaction with the lecture and testing schedules. To find the right solution, we asked more than 200 students about their experiences, complaints and desires when it comes to their schedule. The results have already been shared. Apart from students, lecturers were also given the opportunity to share their thoughts. This has yielded even more valuable information.
The students’ desires have been translated into points of departure for ‘a good schedule’. The Hague University of Applied Sciences will spend the next few months doing its best to fulfil this goal. Measures will be taken in both the short and long term to improve the schedules.
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Apart from taking stock of desires, students, lecturers, schedulers and management also actively brainstormed on solutions. During interactive sessions, they set to work on this challenge. One of them was Claudine (student and member of the Social Work and Social Services Degree Programme Advisory Committee), who we asked about her experiences. Claudine took part in a one-on-one interview, responded to the results by e-mail and participated in an interactive session on scheduling.
How did you get involved in the scheduling project?
I saw the announcement on the intranet and discussed it with the Social Work and Social Services Degree Programme Advisory Committee. We decided that two members would participate in this project.
How do you feel about contributing in this way?
It’s fun, useful and informative. I like getting involved in the education in a different way and enjoy making an active contribution. It’s easy to complain, but helping come up with ideas and solutions that affect large numbers of people is quite a different story.
What do you think about the scheduling project we’ve initiated? Do you think it will be a success?
It’s great that something’s being done. Students and lecturers are being listened to and that’s a good thing. There is no perfect situation and people will always complain, but if we think outside the box, as with the last interactive session, I think we can accomplish a few things.
Do you expect to see any changes in the short or long term?
I think it’ll take a while before we notice a difference. The Hague University of Applied Sciences is big and scheduling complex, so you can’t just change things overnight. Also, it involves not only practical aspects, but people; you need to gain their support.