sc_post_date] • Lotte Hoes
Foodcourt has a new look
The Foodcourt (Central Restaurant) just didn’t look like it belonged to THUAS. At least that’s what Timon Oosterveer, Eurest’s site manager, often heard from visitors. So it was time for a makeover during the Christmas break. Not everyone, however, noticed the new look.
The reason for the facelift was based on some remarks that Eurest and the Facilities & IT Department had received as feedback from customer satisfaction surveys. The one that really stood out was that the Foodcourt’s old style didn’t reflect any relationship with THUAS. ‘So we decided to hire the services of a design firm (Ddock) and an illustrator (MietzeB),’ said Timon Oosterveer, Eurest’s site manager. They created illustrations that relate in a quirky way to The Hague University of Applied Sciences, its WIN concept and the city of The Hague.
The new design changes two aspects about the Central Restaurant: its wood now gives it a quiet restful look, and its colourful comic-like drawings relate to THUAS. Oosterveer pointed to a picture of a bridge: ‘That refers to making connections – something THUAS is committed to doing. And look at the portraits of students that reflect how many international students we have here.’
Still in Christmas mode
Although the new look was supposed to surprise staff and students alike, the ones we talked to may still have been in Christmas mode since they didn’t seem to notice a difference. ‘Oh, now that you mention it…,’ responded Gonçalo Guerra, a student in Industrial Design Engineering. ‘The cafeteria really does look a lot nicer – it’s a real improvement. But do I actually relate it to my degree programme? Hmm, I’m not sure about that. But the drawings on the counters are really good. I wouldn’t change anything about them.’ Miaozuho Cui, a student in European Studies, also indicated that she hadn’t noticed the new look straightaway. ‘But I like the fact that the Foodcourt’s design refers to international students. That shows that they really care about us. I also notice this, by the way, in the food they serve; they have foods from various cultures.’
Oosterveer was pleased with the positive feedback but surprised by the fact that so few people noticed the changes. ‘Maybe these students aren’t such regular customers here – that could explain it. In any case, I think the new design is a real improvement. I’d like to see our students and staff come and take a look for themselves and see the final result!’